Privacy Policy

This Privacy Policy explains how Bloom Artisan handles personal data when visitors use ridepearcotton.site, request consultations, or place floral orders for weddings and events. It applies to inquiries, quotes, bookings, delivery coordination, and related communications.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

Privacy email

[email protected]

Privacy phone

+57 321 8335966

Mailing address

Calle 44 36 100, Cabecera del Llano Bucaramanga

Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

Your Rights

Subject to legal limits, users may request access to their data, correction of inaccurate information, deletion of data that is no longer needed, or review of certain processing decisions. We may need to keep some records where the law requires it or where the data is necessary to complete a transaction or resolve a dispute.

Available rights depend on applicable law and the nature of the request.

How to Make a Request

To make a privacy request, provide enough information for us to verify your identity and locate the relevant records. We may ask for additional details before responding, and we will handle the request within a reasonable period under applicable law.

Requests are reviewed before action is taken to protect account and order security.

Data Retention

We retain personal data for the period needed to manage inquiries, complete services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or de-identify it where appropriate.

We keep data only as long as needed for the stated purpose or legal recordkeeping.

Policy Updates

When we update this policy, we will post the revised version on the website and adjust the effective date if one is used. If a change materially affects how we handle personal data, we will take reasonable steps to make the update visible to users.

We may revise this policy to reflect operational, technical, or legal changes.

01 · Collection

Personal Data We Collect

We may collect identification and contact details, event and order information, consultation notes, payment-related records, delivery and setup details, communication content, and limited technical data such as device or browser information. For wedding and event projects, this may include dates, venue details, color preferences, guest-count ranges, and other information needed to prepare a quote or complete the service.

The data we collect depends on the inquiry, booking, or service requested.

02 · Sources

How We Collect Data

We receive data from website inquiries, consultation requests, quote discussions, deposit and confirmation steps, payment handling, and follow-up communications. We may also generate records from scheduling, order management, delivery coordination, and website use, including basic technical logs and cookie-related information.

Most information is provided directly by the user during normal service interactions.

03 · Cookies

Types of Cookies We Use

Essential cookies support core site functions such as page navigation and form submission. Functional cookies help remember preferences or session details. Analytics cookies, where used, help us understand general site performance and visitor activity in aggregated form.

Cookie categories are limited to operational, functional, and basic analytics uses.

04 · Controls

Cookie Controls

We use standard cookies and similar technologies that may be necessary for site operation, help us understand basic usage, or support form and session functions. Users can block or delete cookies through their browser settings, but some site features may not work properly if essential cookies are disabled.

Cookie choices can usually be adjusted through browser settings and similar tools.

01 · Purpose

How We Use Personal Data

We process personal data to respond to inquiries, prepare consultations and custom quotes, confirm deposits and event dates, coordinate floral design, delivery, and setup, manage payments and records, communicate about order details, maintain website functionality, and comply with legal, accounting, and security obligations.

We use personal data only for business operations and related compliance needs.

02 · Sharing

Service Providers and Partners

We may share personal data with payment processors, website hosting and technical support providers, communication tools, delivery or logistics partners, and other vendors that help us operate the business. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform assigned tasks.

03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, lawful requests, or to protect our rights, customers, staff, or operations. We may also share information when necessary to prevent fraud, address security issues, or support a legal claim.

Legal disclosures are limited to what is required or reasonably necessary.